Spinfellas Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and Spinfellas Casino in relation to your use of the website, your player account and the services made available through the website. They apply to all visitors, registered players and anyone who accesses or uses any part of the service. Additional terms may apply to individual games, tournaments, promotions or other features. Where additional terms apply, they will be made available before or during participation and should be read together with these Terms & Conditions.

You must not use the website unless you accept these terms. If you do not agree with any part of them, you must stop using the website and must not create or continue to use a player account. We may update these terms from time to time to reflect changes to the service, legal requirements, technology or our operating practices. The updated version will apply from the date it is published, unless a different effective date is stated.

The website is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking the laws that apply to you before opening an account or playing. Nothing on the website should be treated as legal, financial or tax advice. You should obtain independent advice if you are uncertain about your eligibility or obligations.

Eligibility and age

• You must be at least 18 years old, or the minimum legal gambling age that applies to you, whichever is higher.
• You must provide accurate information about your identity, age, location and other details requested during registration or verification.
• You must not use the website if online gambling is prohibited or restricted where you are located.
• You must not open an account on behalf of another person, allow another person to use your account or permit a person under the legal gambling age to access gambling services.
• We may ask for evidence of age, identity, source of funds or other information before allowing you to use particular services.

2. Player accounts and use of the website

You may generally hold only one personal player account unless we expressly agree otherwise. Your account must be registered in your own name and used only for your personal entertainment. You must keep your registration information current and tell us if any important detail changes. We may decline an account application, restrict access or close an account where information is incomplete, inaccurate, misleading or cannot be verified.

You are responsible for keeping your login details, devices and account information secure. Do not disclose your password or other security details to anyone else. You should notify us promptly through the available support channel if you believe your account has been accessed without permission, if your credentials have been lost or if you notice unusual activity. Until we are notified, activity carried out through your account may be treated as activity authorised by you, subject to applicable law and our investigation.

You must use the website fairly and lawfully. You must not interfere with the operation or security of the website, introduce malicious software, use automated tools without permission, attempt to bypass technical controls or access another person's account. You must not use the service for fraud, money laundering, unlawful activity, collusion, cheating or any activity designed to manipulate a game, promotion or payment process.

Suspension, restriction and account closure

We may suspend, restrict or close an account where we reasonably believe that these terms have been breached, account information cannot be verified, activity appears unusual or unlawful, a payment has been reversed, or a legal, regulatory or risk requirement applies. We may also take action to protect players, the website or the integrity of games and promotions. Where appropriate and permitted, we may explain the reason for a restriction or request further information.

If you ask us to close your account, you must not create a new account or continue playing unless we confirm that you may do so. If an account is closed or suspended, any unsettled transactions may be reviewed before remaining funds are dealt with. We may cancel or withhold benefits connected with a breach, fraud, prohibited conduct or an attempt to obtain an unfair advantage, subject to applicable law.

3. Games, deposits, withdrawals and promotions

Games are provided for entertainment and involve financial risk. Results are determined by the relevant game rules and, where applicable, random outcomes. You should review the rules, stakes, possible outcomes and any displayed information before starting a game. You are responsible for deciding whether a game is suitable for you and for checking each wager before confirming it.

A transaction may be accepted, declined, delayed or reversed where required by payment providers, verification procedures, technical issues, risk controls or applicable law. You must use a payment method that belongs to you or that you are authorised to use. We may request information or documents to confirm ownership of a payment method, the source of funds or the legitimacy of a transaction.

• You must not deposit funds using a payment method belonging to another person without prior authorisation where such authorisation is required.
• You should check all transaction details before confirming a deposit or withdrawal request.
• A deposit does not guarantee that a withdrawal will be processed without verification or review.
• The amount available for withdrawal may be affected by unsettled wagers, pending transactions, applicable fees or the specific rules of an offer.
• You are responsible for any tax reporting or other financial obligation that may apply to your gambling activity.
• We do not encourage gambling with money needed for living expenses, bills or other essential commitments.

Promotions and bonuses

Promotions, bonuses, free spins, tournaments and other offers may be subject to separate promotional terms. Those terms may set out eligibility requirements, entry conditions, expiry dates, wagering or playthrough requirements, game restrictions, maximum conversion values and withdrawal conditions. You should read the applicable promotional terms before accepting or using an offer. If a promotional term conflicts with these general terms, the specific promotional term will apply only to the relevant offer.

Unless expressly permitted by the applicable offer, a player must not claim the same promotion more than once, use multiple accounts to obtain an advantage, transfer promotional benefits or take part in a promotion in a way that is unfair or misleading. We may cancel an offer or adjust an account where a clear error, technical issue, abuse or breach of promotional terms has occurred. Any action will be taken in accordance with applicable law.

4. Responsible gambling, privacy and website content

Spinfellas Casino supports informed and responsible participation. Gambling should be treated as entertainment, not as a way to make money, recover losses or solve financial problems. Set a budget before you play, use only money you can afford to lose and take regular breaks. Never gamble when you are distressed, under the influence of alcohol or drugs, or attempting to chase previous losses.

• Use any available deposit, session, loss or wagering controls that help you stay within your intended limits.
• Consider taking a break or requesting account closure if gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing.
• Do not ask another person to gamble on your behalf or use another person's account.
• If you are concerned about your gambling, seek support from an appropriate independent counselling or gambling-help service in Australia.
• If you have requested a self-exclusion or account restriction, do not try to avoid it by opening another account.

Personal information is handled in accordance with the applicable privacy information published on the website. This may include information collected during registration, account use, payments, verification, customer support, fraud prevention and responsible gambling checks. By using the service, you acknowledge that information may be used for these purposes and for meeting legal, security and operational obligations.

Website content is provided for general information and entertainment. We aim to keep information accurate and available, but we do not guarantee that the website will always be uninterrupted, error-free, complete or current. Links to third-party websites or services may be provided for convenience. We are not responsible for content, availability, security or policies controlled by third parties.

All website design, text, graphics, logos, software and other material made available through the service are owned by or licensed to the relevant rights holder. You may use the website for personal, lawful purposes only. You must not copy, modify, distribute, publish, reverse engineer, commercially exploit or otherwise misuse website content without appropriate permission.

5. Liability, complaints and final provisions

To the extent permitted by law, you use the website and its services at your own risk. We are not responsible for loss caused by events outside reasonable control, interruptions to communications or payment systems, device or internet problems, misuse of an account, inaccurate information supplied by you or your failure to follow the game rules and these terms. Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded under Australian law.

If you believe that a transaction, game result, account action or other part of the service has not been handled correctly, you should raise the issue through the support option available on the website. Please provide enough information to identify the account and transaction, while avoiding the inclusion of unnecessary sensitive information. We may review account records, game data, payment information and relevant technical logs when investigating a complaint.

You agree to cooperate with reasonable requests for information relating to identity, account ownership, payments, source of funds, fraud prevention, responsible gambling or compliance. Reviews may take time, and access to some services may be limited while a review is underway. We will handle complaints and reviews in accordance with applicable requirements and our internal procedures.

If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining terms will continue to apply. A failure to enforce a term immediately does not mean that the term has been waived. These terms, together with any applicable game, promotion and privacy information, represent the general agreement governing your use of the service.

These terms are governed by the laws that apply to the relevant service and your use of the website. Any dispute should first be raised through the available complaints process so that it can be reviewed and, where possible, resolved directly. By continuing to use Spinfellas Casino after an updated version is published, you agree to the revised terms.