Betting Rules

General betting conditions

By placing a bet with Spinfellas Casino, you confirm that you have read and accepted these Betting Rules, together with the applicable Terms and Conditions, Privacy Policy and responsible gambling information. If you do not agree with any part of the rules, you should not place a bet. These rules apply to wagering products made available through the website or other approved services. Not every product, market or feature will be available at all times.

You must be legally entitled to use the relevant service in the place where you are located. You are responsible for checking whether online betting is permitted for you and for complying with the laws that apply to your use of the service. Access may be restricted by location, age, account status, product availability or other legal and operational requirements.

Only one person may use an individual player account. You must provide information that is accurate, current and complete, and you must keep your login details secure. Bets placed through your account may be treated as having been placed by you unless there is evidence of unauthorised access or another circumstance requiring investigation. You must tell Spinfellas Casino as soon as possible if you believe your account or payment details have been compromised.

• You must meet the applicable minimum age requirement before using betting services.
• You must not place bets on behalf of another person or allow another person to use your account.
• You must not use the service for unlawful activity, fraud, market manipulation or any other prohibited purpose.
• You must not attempt to interfere with the website, betting systems, game outcomes or account processes.
• You should check the selection, stake, odds, potential return and any other details before confirming a bet.

Spinfellas Casino may apply account checks, identity checks, location checks, payment checks and other verification measures where required. A bet, transaction or withdrawal may be delayed while information is reviewed. If information cannot be verified, access to some or all services may be restricted in accordance with the applicable terms and legal requirements.

Placing and accepting bets

A bet is normally submitted when you select the relevant option, enter or confirm your stake, review the displayed information and complete the confirmation step. Adding a selection to a bet slip does not necessarily mean that a bet has been accepted. The status shown in your account or bet history is the best indication of whether a wager has been recorded.

Bets are accepted only when they are successfully recorded by the betting system. A message, screen display or apparent acceptance does not override the official account record if there is a technical issue, interruption or system error. You should check your bet history after placing a wager and keep any relevant reference information available.

The information displayed at the time of confirmation may include the event, market, selection, odds, stake, estimated return, applicable restrictions and other conditions. These details can change before a bet is confirmed. You are responsible for checking the final information presented to you and for ensuring that the wager reflects your intention.

Stake and balance requirements

A bet can be placed only if the required stake is available and the account is permitted to use the relevant product. Minimum and maximum stakes, transaction restrictions, account limits or product conditions may apply. Any limit that applies will be shown where relevant or described in the applicable product rules. A bet cannot be used to create a negative balance unless this is expressly allowed under the applicable terms and law.

Changes and cancellations

After a bet has been accepted, it may not be possible to change or cancel it. Cancellation, editing, cash-out or similar features may be available for some products, but they are not guaranteed and may be subject to eligibility, timing, technical availability and additional conditions. Any request to cancel or amend a wager must be made through the available account process and is effective only when confirmed.

A failed, interrupted or incomplete transaction should not be assumed to have been cancelled. Check your balance and bet history before attempting to place the same wager again. If the status is unclear, avoid duplicate betting and use the available support or account review process.

Odds, events and settlement

Odds, prices and other betting information are provided for the relevant product and may be updated before a bet is accepted. The applicable odds are the odds shown and confirmed at the time the bet is recorded, unless the product rules state otherwise. Displayed information may be subject to rounding, formatting or timing differences. You should rely on the final confirmed bet details rather than earlier information viewed during the selection process.

Bets are settled using the official result or outcome determined under the rules for the relevant market or product. The settlement process may take account of official announcements, event status, game records, corrections and other information considered relevant. If an official result is later corrected, a settlement may be reviewed and adjusted where the applicable rules permit.

Events that are changed, abandoned or delayed

Special rules may apply where an event is postponed, abandoned, interrupted, rescheduled, changed or completed under unusual conditions. The treatment of a bet can depend on the product, market, selection, event type and information available at the time. Some wagers may stand, while others may be cancelled or settled as void. The relevant product rules and the confirmed bet record will determine the outcome.

Incorrect information and obvious errors

Spinfellas Casino aims to provide accurate betting information, but technical faults, human errors, data delays and other mistakes can occur. An obvious error may include a clearly incorrect price, duplicated market, wrong participant, incorrect event information or an error in the displayed settlement. If an obvious error affects a bet, the bet may be reviewed and corrected or voided in accordance with the applicable rules.

If an error results in a payment or account credit that should not have been made, the amount may be reversed or recovered where permitted. You should not knowingly take advantage of an error or attempt to conceal a mistake. Any suspected error should be raised through the available account or support process with enough information to allow the matter to be reviewed.

Voided bets and returns

A voided bet is treated according to the rules for the applicable product. In general, the original stake may be returned, but this can depend on whether the wager forms part of a multiple bet or another combined arrangement. The effect of a void, cancellation or correction will be shown in the account record or determined under the relevant product conditions.

Account reviews, responsible play and help

Betting should be an entertainment activity, not a way to earn income or recover losses. Set limits that suit your circumstances and only wager money you can afford to lose. Take regular breaks, keep track of your spending and avoid betting when you are upset, under pressure or affected by alcohol or other substances.

• Decide your budget before you start and do not exceed it.
• Do not chase losses by increasing stakes or continuing for longer than planned.
• Do not borrow money or use money needed for everyday expenses to place bets.
• Use available deposit, spending, time-out or self-exclusion tools where appropriate.
• Ask for help if betting is affecting your finances, relationships, work, study or wellbeing.

Account activity may be reviewed for security, fraud prevention, responsible gambling, legal compliance, payment verification or other legitimate reasons. Reviews may result in questions, temporary restrictions, changes to available products or other action under the applicable terms. These measures are intended to protect the account, the service and players.

If you have a question about a bet, first check the bet history, transaction record and product information available in your account. When requesting a review, provide the relevant bet reference, date, market or game details and a clear explanation of the issue. Do not send passwords or other sensitive security information in a support request.

Complaints and disputes will be handled under the applicable complaints process. A review may require account, transaction or betting information. Spinfellas Casino may ask for clarification or supporting documents before reaching an outcome. Nothing in these Betting Rules removes any rights or protections that cannot lawfully be excluded under applicable Australian law.

These Betting Rules may be updated from time to time to reflect changes to products, technology, legal requirements or operating procedures. The current version published on the website applies to future use from the date it is made available, unless a different effective date is stated. You should review the rules regularly and before using a new betting product.