Spinfellas CasinoContacts

Contact Us

Need help with Spinfellas Casino? Email support@spinfellascasino.click for assistance with your account, verification, payments, technical issues, bonus questions or responsible gambling requests.

Spinfellas Casino holds a gaming licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, under licence number ALSI-152312019-FI3.

This page covers
  1. How to get in touch by email
  2. What support can help with

3-Part Welcome Package450% up to $6,200 AUD

  1. OperatorISLA ROJA LIMITED
  2. Established2025
  3. Game Library9,631+ pokies, 102 providers
  4. Deposit Methods14 options incl. crypto & cards

How to get in touch by email

To contact the support team, send your enquiry to support@spinfellascasino.click. Explain what you need clearly so the team can review your request and provide relevant guidance. You can write about account access, verification, deposits, withdrawals, bonus terms, technical problems or responsible gambling support.

Please include your account email address or username, a short description of the issue, and screenshots if relevant. For payment or technical questions, a transaction reference, error message or approximate date may also help the team understand the matter. Never include your password or unnecessary sensitive security information in an email.

Support usually replies within 24 hours, although response times can vary depending on the nature and volume of enquiries. If your question relates to an existing request, reply to the same email thread where possible so the relevant information remains together.

What support can help with

  • Account access, profile details and verification questions
  • Deposit and withdrawal enquiries
  • Questions about bonus terms and applicable conditions
  • Technical errors, login problems or website issues
  • Responsible gambling requests, including account support or restriction requests

Providing complete and accurate information helps support assess your enquiry more efficiently. If you are contacting the team about responsible gambling, clearly state the type of assistance or account restriction you are requesting so your message can be handled appropriately.